про експерта

People ring me when the laptop has slowed to a crawl, email has stopped sending, or the office printer has vanished from the network again. I connect remotely, fix it while you watch and explain in two sentences what went wrong, without the jargon. Most of my clients are sole traders and small shops with no IT person, plus adults sorting out a parent's computer from another county. I also set up backups, so the next crash does not take ten years of photos with it.